Mobily · Customer Care · Complaints Management & MNP

Team Performance Monitor

Per-employee profile, year-to-date incentive results, current-month daily output, and a rule-based read on strengths and gaps.
Live view · agents YTD Daily
Scorecard PNG for this agent
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1

Personal & Professional Information

2

Year-to-Date Incentive Performance

3

Daily Performance — Current Month

4

Strengths & Development Areas

Incentive points methodology (effective June 2024)

Update dashboard data

Drop the refreshed Excel files here to reload the dashboard in your browser — no need to regenerate the file. Matching is by filename keyword, so keep names recognisable (e.g. contains Team, Incentive, Daily). You can drop one, two, or all three at once.

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.xlsx — Team Database · Incentive (per-employee) · Daily MTD